We've all come across them - the brides to be who think that when they hire your services you become their servant - dedicated entirely to meeting their every demand.

The girl who orders personalised stationery, changes her mind after delivery and insists she is entitled to a full refund. The bride who thinks nothing of ringing her planner at 11pm. The couple who are adamant they want the cheapest option - then complain because it's not as good as the Platinum product.

Here are some strategies to help you cope with bridezillas, groomzillas (and their mothers!):